Monday, 22 February 2016
The other day I was watching my daughter playing with a group of children at her nursery. I didn't quite follow the rules but it was a picture card game with the apparent objective of winning as many cards as possible.
After a short while a couple of smug-looking kids (you know the sort!) had mastered the game and accumulated the majority of the cards to the obvious disdain of the rest, including my daughter.
Thursday, 11 February 2016
Wednesday, 10 February 2016
The roadblock to real pricing execution lies in bank legacy core systems. Just a reminder, legacy systems are costly. A study by IBM suggests that rigid legacy systems cost the industry $200 billion annually, and siphons off roughly 20% of pre-tax profits.
Let that sink in for a moment.
Tuesday, 9 February 2016
Bringing the rulebook into the 21st century: what is the General Data Protection Regulation and why is it important?
Regulatory bodies are often lambasted for their failure to keep pace with the rapid rate of technology change. The way that businesses are regulated to share, use and store customers’ personal data is an area that has long been under scrutiny.
The existing regulation of personal data management dates back to 1995, a time before the majority of financial services providers had digital relationships with their personal and business customers. Indeed, only one in ten adults used the internet.
Today, mobile and internet banking is being used for transactions worth nearly £1 billion a day in the UK alone, according to the BBA and EY. This step change in how personal data is used in the banking industry demonstrates the industry-wide drivers behind a new approach to data protection.
Friday, 5 February 2016
At its foundation, dynamic pricing is simply flexible pricing based on current market demands for a particular product or service. It is second nature to the hospitality and travel industries, even the retail goods market, where algorithms account for competitive pricing, supply and demand, time of day, and on-demand service spikes to affect an ever-changing real time price and profit margin.
But in banking, dynamic pricing is a different story: more of a Utopic dream than a reality, with some nuances unique to the industry.
Tuesday, 2 February 2016
Paging through my latest bank statements online, I am reeling at the sticker shock from participating in the festive season. Like many of you, it’s a case of what happened? Was that dinner at my steakhouse really that expensive? And, did I buy my granddaughter a car – she’s only two? I work diligently to maintain good credit ratings and am judicious with my use of credit cards, juggling as I am between what can legitimately be charged to business and what constitutes a personal expense.
Monday, 1 February 2016
What a difference 12 months can make. Industry conversations at 2014’s Mobey Day (Mobey Forum’s annual open conference for all mobile money stakeholders) told of an industry undergoing major disruption. Just 12 months later toward the end of 2015, the industry vibe had changed almost beyond recognition, particularly in the mobile payments arena. Consternation, hesitancy and all-out frustration had given way to optimism. Last year’s disruptions have become this year’s tools of liberation, enabling banks, finally, to make progress.